By Dell EMC
Have you tried turning it off and on again? Office workers hear this common refrain from IT helpdesk agents so often it’s inspired a meme. Sure, rebooting can sometimes solve the problem. But when it doesn’t, and the device’s issue is just one of multiple fires an overwhelmed IT department’s trying to put out—on top of handling other strategic initiatives—it can slow down an entire organization. Yet when a company’s technology is optimized from top-to-bottom and end-to-end, not only can employees experience more uptime, increased productivity and higher levels of satisfaction, IT resources and manpower can also be freed up to work on value-oriented projects that drive innovation and growth. The bottom line: fewer fires to fight for the internal IT department means more time for strategic growth. “We rely on our systems for so much of everything we do now that it’s not just the disruption itself,” says Charles Araujo, principal analyst at Intellyx LLC, an agile digital transformation analyst firm. “It breaks the entire flow, and the downstream trickle effect of that lost productivity becomes very, very significant.”
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