You’ve probably used ABBYY technology and didn’t know it. A market leader in optical character recognition (OCR) software, the company’s solutions are embedded in software services that process over 9.3 billion documents each year. The company claims, however, that OCR has been just a means to an end, and that its real focus has always been on helping its customers create what it calls content intelligence.
The idea, according to the company, is that as organizations process various forms of content, they often lack the context to understand its meaning. The result is that they are unable to effectively use that content in downstream cognitive and automation activities. Its objective is to close that gap and create this content intelligence.
A good example of this focus is the company’s partnerships with robotic process automation (RPA) vendors. Its solution acts as a sort of pre-processor, creating what it calls skills that enable RPA solutions to become much more intelligent. For instance, the company’s AI engine can generate a model and what it calls an ‘invoice skill’ that will automatically detect an invoice upon receipt (whether scanned or digital), abstract all relevant data regardless of the invoice’s format, transform that unstructured data into metadata-tagged structured content, and then kick-off the appropriate RPA automation.
The company claims that its deep expertise in natural language processing (NLP) and vast amounts of data from its history in OCR enable it to create business-process-focused AI models that will help organizations automate their business processes more rapidly and reliably — and more gracefully transform themselves for the digital era.
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