An Intellyx Brain Candy Brief
Most of us don’t think about search much anymore. Searching for information on the Internet (and, now, within our enterprise applications) is just something we do naturally and on auto-pilot. It has become such an essential part of how we function that we just expect it to be there and to work.
It’s the very definition of a commodity — except that, according to search-as-a-service provider Algolia, how you execute search can have an enormous impact on everything from your customer’s experience to employee productivity.
The company offers an API-based, hosted search solution that it has optimized to ensure that enterprise search delivers the two things that matter most: performance and personalization.
The company points to numerous studies that show that even minimal decreases in search performance can have a dramatic impact on the customer experience and resulting customer behavior. Moreover, customers (and employees and partners) now expect search results to be intuitive and tailored to their needs and desires.
Delivering this combination of performance and personalization with customized solutions, however, is no simple task and often consumes significant enterprise resources. Pre-built, turnkey solutions can relieve the resource drain, but usually do so at the cost of being able to create an experience unique to the organization.
The company’s API-driven, search-as-a-service approach aims to close this gap and give enterprise developers all the control they need to deliver high-performing, personalized search without the hassle of building and maintain a search capability.
Copyright © Intellyx LLC. Intellyx publishes the Agile Digital Transformation Roadmap poster, advises companies on their digital transformation initiatives, and helps vendors communicate their agility stories. As of the time of writing, none of the organizations mentioned in this article are Intellyx customers. To be considered for a Brain Candy article, email us at pr@intellyx.com.
