Intellyx Whitepaper for Rundeck, by Jason English
After dutifully driving automation into every aspect of testing, deployment, monitoring and IT service management, SREs and Ops teams are still getting their pagers blown up every day.
What happened to the business continuity we expected from a modern infrastructure, and why are we still getting hammered with urgent tickets? The drive for always-on applications has never been higher.
We need to equip both our expert SREs and new “you build it, you run it” DevOps teams with purposeful control over any our applications or platforms at a moment’s notice. In today’s post COVID-19 world, we are all too aware that needed subject matter experts may be unavailable. Therefore, we have to equip others with the power to fill in during an incident or other critical activity.
Runbook automation is a channel to IT value worth watching right now. We can reinvent the valuable knowledge and processes locked in runbooks, with renewed intelligence to help manage all the IT work required for successful operations. [PDF document, 2.6MB]
Download your copy of this latest Intellyx Whitepaper from Rundeck (now PagerDuty!) here: https://www.rundeck.com/run-the-runbook-automation-whitepaper
© 2020 Intellyx LLC. Intellyx retains sole control over the content of this paper. At the time of writing, Rundeck is an Intellyx client. No other vendors mentioned in this document are Intellyx customers. Image source: bluefug (collage from WikiCommons assets), Ben Schumin, cart, flickr (CC2.0 license).
