Intellyx BrainBlog for UCBOS by Jason Bloomberg
In today’s COVID-savvy, Amazoned world, supply chains depend more than ever upon software – and yet, legacy applications threaten to bog down this essential part of the business. In truth, no company can afford such a ball and chain that limits its ability to remain competitive in today’s turbulent business environment.
As a result, IT leaders find themselves in a quandary: either live with the profit-killing technical debt that legacy applications deliver, or, somehow, cut those applications loose in order to implement all-new supply chain management technology.
Neither option is viable, as both lead to untenable supply chain risks. Fortunately, there are modern approaches to resolving this challenge. The starting point, however, is not with the software. It’s with the business.
The Power of Business Modeling
For too many years, IT leaders have had to shoehorn their businesses into the capabilities of their legacy software. No longer. Today, they must start with the needs of the business.
This starting point is a model of the end-to-end supply chain – a model that incorporates the supply chain touchpoints that drive all key metrics, including product quality, inventory positioning, labor usage, product margin, sales channels, marketing moves, customer sentiments, and more.
The result is a representation of the organization’s supply chain ecosystem that will ultimately enable it to deliver a better customer and employee experience, while simultaneously empowering the business to achieve greater competitiveness, even in times of disruption.