Shoreline: Incident remediation for fleet-scale operations

Shoreline Intellyx BC logoAn Intellyx Brain Candy Brief

Shoreline provides real-time issue resolution and remediation capabilities for operators seeking to focus efforts on rapidly solving emerging problems while automating responses to known production fires that break out across a distributed fleet of systems at cloud scale.

Despite great advances in the automation of application delivery and observability platforms, IT Operations engineers can still find themselves awash in support tickets and pages as the cloud deployment environment scales elastically to thousands of rapidly changing ephemeral instances. By the time an alert becomes flagged as an issue, an SRE may find themselves manually correcting recurrent problems, or trying to resolve system issues using historical state information.

Shoreline’s client interface gives engineers real-time queries and system-level interaction to group and fix operational issues across an enterprise’s entire cluster inventory. What’s cool here is the ability to apply runbook-style automated remediation plays that have proven successful in the past for similar issues.

By drawing on the successful remediation actions of other operations experts, engineering teams can avoid much of the redundant toil and firefighting inherent in keeping complex and critical production environments up and running.

©2021 Intellyx, LLC. At the time of writing, Shoreline is not an Intellyx customer. Want to see more BrainCandy? Subscribe today. Get our Cloud-Native Computing poster. If you are a vendor seeking coverage from Intellyx, please contact us at PR@intellyx.com.

 

SHARE THIS:

Principal Analyst & CMO, Intellyx. Twitter: @bluefug