White paper for Workato by Jason Bloomberg
Automation tools can empower employees to reimagine their business processes.
This simple—yet powerful—idea has, unfortunately, often been ignored.
Instead, automation tools have been used to streamline basic tasks, such as copying and pasting data between applications and sending emails to colleagues. And while these task automations come with benefits, like time savings and accuracy improvements, they fail to impact the broader workflows they’re part of.
So how has this task-based approach to automation gained widespread adoption? Why is it problematic? And what can your organization do to put employees and customers at the center of your automation strategy?
Jason Bloomberg, the Founder and President of Intellyx, a digital transformation analyst firm, shares his answers in the ebook, “Don’t Expect Robots to Transform Your Business.”
You can read on to find out what he shared.
Read the entire white paper here.