An Intellyx Brain Candy Brief The number one problem with monitoring tools in an average enterprise IT shop is that there are simply too many…
At last week’s massive Dell Technologies World conference in Las Vegas – the revamped and expanded EMC World – Dell largely succeeded in rationalizing a…
From Toys ‘R’ Us to the Bon-Ton, you don’t have to look very far to see that bricks-and-mortar retail is an industry struggling under the…
As the hype around digital transformation continues to persist, the terms ‘digitization’ and ‘digitalization’ join the fray, increasing the level of hype while adding confusion.…
An Intellyx Brain Candy Brief The term ‘customer success’ (CS) has earned a bad name in today’s enterprises, as early CS efforts focused solely on…
An Intellyx Brain Candy Brief Microsoft Excel is a powerful, multifaceted tool that also locks away data and business logic into individual spreadsheet files. In…
Riverbed and Zscaler have partnered together to help you unlock the full potential of the cloud. Together, we are delivering a joint solution that enables…
Only last week an executive mentioned to me that the organization is so busy mapping the customer journey, they have lost sight of the employee journey. It…
During the expo, we had the chance to explain our product to Forbes contributor Jason Bloomberg. He just published an article about a crop of startups…
What if every interaction with your company – from a customer exploring your website to a clerk completing a form to a partner fulfilling an…