For this edition of my Digital Influencer series I interviewed Gene Kim, one of the best known and respected thought leaders in the DevOps world.…
I have attended Sys-Con’s Cloud Expo conference several times both in New York and Silicon Valley over the last few years, but last week’s installment…
How healthy is your business? Or to place the question into a more strategic context: how will digital transformation impact the health of your business?…
Podcast featuring Mukund Balasubramanian, CTO of Photon, and Jason Bloomberg, president of Intellyx. Click to listen to the podcast: http://digital-transformation-insights.photon.in/drive-growth-with-omnichannel-customer-experiences. Photon is an Intellyx customer.
Remember Mad Libs? You’d get a book that contained paragraphs with key words missing, replaced with hints as to what might fill the blanks. You…
There’s an old saying about plumbing: you never think about it until there’s a problem with it. Then the plumber is your best friend in…
There’s no question that much of this planet is enjoying an unprecedented age of abundance. We’ve optimized and scaled the production of everything from vegetables…
At last week’s Knowledge 16 conference, the big news from service management vendor ServiceNow was its push into customer service management (CSM). Venturing beyond its…
Among all the changes that fall under the digital transformation umbrella, perhaps one of the most fundamental is the shift to the software-defined enterprise. The…
The forces of change impacting today’s IT operational environment are diverse, bewildering, and rapidly accelerating. Technology innovation continues its Moore’s Law exponential path, while DevOps…