Swrve: A Multi-Device Customer Interaction Platform for the Digital Era

An Intellyx Brain Candy Brief As digital transformation first began to take root, many organizations saw it as all about only two things: marketing and mobile. […]

Three Mainframe Trends You Should Continue Watching in 2018

By Michael Siemasz Modernizing On-platform We agree with Intellyx President and notable Agile digital transformation analyst Jason Bloomberg that modernization should occur on-platform. A guest post from Jason earlier […]
Cryptocurrency: Criminal vs. Law Enforcement Cat-and-Mouse Game

Using Bitcoin Or Other Cryptocurrency To Commit Crimes? Law Enforcement Is Onto You

Speculative bubble or no, perhaps the greatest challenge facing Bitcoin, cryptocurrencies in general, and the broader world of blockchain is the fact that all of these […]
Interactive voice technology has come a long way since the ‘press one for sales’ days.

Reinventing Interactive Voice Response For The Digital Era

Few technologies are more despised than interactive voice response (IVR). It doesn’t help that big companies have largely replaced the dreaded ‘press one for sales’ with […]