The first line of my 2012 book, The Quantum Age of IT, was “IT as we know it is dead.” My prediction has proven correct.…
As a rule, hackers are a lazy crowd. Given a choice between a well-protected target and an easy one, they’ll attack the easy one every…
The combination of continually evolving customer desires with ever-accelerating technology innovation is driving enterprises into a digital transformation frenzy. Transform or die is now the…
Customer service has long fallen into one of two categories when it comes to driving strategic value for an organization. In most cases, it is…
The no-code/low-code platform marketplace is exploding, as numerous vendors flesh out offerings in this white hot segment of the broader PaaS market. As with many…
My last BrainBlog post on Salesforce Lightning provided a broad introduction to this powerful technology and also made some important recommendations for any organization that…
In a recent BrainBlog post I discussed the spectrum of low-code/no-code platforms. At the no-code end of this spectrum are tools for business users to…
Welcome to the API Economy! Now that we’ve worked all the kinks out of RESTful APIs, we now have seamless interoperability among all manner of…
The notion that a suitably sophisticated platform might ease the custom coding work of software developers has been around for many years. Fourth-generation languages (4GLs)…
You receive an email that appears to be from your bank. It states that there’s a problem with your account, and that you should log…
