Brought to you by iGrafx
Over the past several years, the global market has become increasingly smaller. Both large and small businesses alike compete on a level playing field as consumers have more and more choices and knowledge about the products they buy. What differentiates one company from another is less about the product and more about the experiences they provide.
To truly understand the customer’s experience, businesses must also understand how that experience is delivered. That means having clear visibility of the underlying business processes and technologies that support them.
In this webcast, our panel will discuss why this is imperative to driving true transformation that will improve customer experience and the business’s bottom line.
This on demand webcast will be available for viewing on February 25, 2021 at 01:00 PM EST.
Featured Speakers
- Ed Maddock – Chief Evangelist, iGrafx
- Charles Araujo – Principal Analyst, Intellyx
- Scott Francis – CEO, BP3
