By Philippe Abdoulaye Let’s take the notion of IT service which is mistakenly confused with the modules of ITSM software (e.g., BMC ITSM); how many of these…
By Ted Smillie However, the Gartner approach has its critics. Probably the most forthright is Jason Bloomberg, who wrote an article Beware the Dangers of…
By Richard McCann Does Innovation = Risk? “In digital business, you must change your relationship with risk,”says Tina Nummo, a Gartner VP. “Treat your ability…
By Dick Weisinger Not everybody buys Gartner’s advise to businesses to try to split up their organizations. For example, Simon Wardley, researcher for the Leading…
Today’s CIOs face pressure from multiple directions. The traditional pressures persist: cost savings, security and governance, maintaining systems of record while trying to keep up…
Whoever actually came up with the purportedly Chinese curse exhorting us to live in interesting times surely had no inkling of the insane level of…
Many traditional IT executives, reinvigorated and rejuvenated after attending last week’s Gartner Symposium/ITxpo in Orlando, are now breathing a huge sigh of relief. They had…
