During their Zoholics 2023 customer and partner event, Zoho quietly presented a new brand and customer experience focus, while publicly highlighting several new AI, privacy,…
An Intellyx BrainCandy Brief Forwrd curates and attributes business data from multiple sources and uses AI-based formulas to measure and provide analyst-quality insights and recommendations…
An Intellyx Brain Candy Brief Propel offers a broad suite of PLM (product lifecycle management) and QMS (quality management system) tools in a unified SaaS…
An Intellyx BrainCandy Brief Bpm’online is one of those rare breeds of work automation vendors whose bite is more powerful than its bark. You may…
An Intellyx Brain Candy Update Since I last wrote about Pega in December 2017, the vendor has continued to move the ball forward in the…
An Intellyx Brain Candy Brief While these days it may seem that everything is going ‘digital,’ the reality is that a lot of the communication…
An Intellyx Brain Candy Brief I hadn’t spoken to Pegasystems for over a decade, so I was surprised to learn how far the company has…
An Intellyx Brain Candy Brief CRM tools and the data they collect are primarily intended for sales and marketing personnel. For modern digital initiatives, however,…
An Intellyx Brain Candy Brief Artificial intelligence – and cognitive computing in particular – are unquestionably hot topics in enterprise IT today, but for the…
Last week, Microsoft completed its acquisition of LinkedIn for $26.2 billion. After winning a purported bidding war with Salesforce.com, Microsoft again battled the Customer Relationship…