3CLogic: Connecting Voice to Business Processes

An Intellyx Brain Candy Brief While these days it may seem that everything is going ‘digital,’ the reality is that a lot of the communication that […]

Pega: Platform for BPM, CRM, RPA, and Customer Engagement

An Intellyx Brain Candy Brief I hadn’t spoken to Pegasystems for over a decade, so I was surprised to learn how far the company has come […]

AllSight: Leveraging Machine Learning and Big Data for Customer Intelligence Management

An Intellyx Brain Candy Brief CRM tools and the data they collect are primarily intended for sales and marketing personnel. For modern digital initiatives, however, the […]

FusionOps: Cognitive Computing that Delivers ‘Outrageous’ Business Results

An Intellyx Brain Candy Brief Artificial intelligence – and cognitive computing in particular – are unquestionably hot topics in enterprise IT today, but for the most […]