An Intellyx Brain Candy Update When we last covered NetFoundry in September 2017, the vendor was struggling with its ‘like an SD-WAN or VPN but…
An Intellyx Brain Candy Brief Increasingly, enterprise organizations are finding that they must operate in a distributed fashion. Long gone for most organizations are the…
An Intellyx Brain Candy Update Since we last wrote a Brain Candy on Versa Networks in June 2017, the vendor has doubled down on the…
At last week’s massive Dell Technologies World conference in Las Vegas – the revamped and expanded EMC World – Dell largely succeeded in rationalizing a…
Riverbed and Zscaler have partnered together to help you unlock the full potential of the cloud. Together, we are delivering a joint solution that enables…
By Business Wire Talari’s survey of installed base customers rates the firm’s support on a number of satisfaction-related dimensions, using a 0-to-100-point scale – whereby…
Balancing two critical requirements — agility and security — is proving quite difficult as organizations careen between these competing and seemingly contrary demands. It is…
Of all the characteristics of the digital era, perhaps the most important is the shift in power away from the organization toward the customer. This…
It is easy for business leaders to think about digital transformation exclusively in the context of digital customer interactions or the automation of business processes.…
As enterprises undergo digital transformation, the nature and purpose of their call centers transform as well. For a pre-digital enterprise, call centers are simply cost…
