Wed, Oct 25, 2017 8:30 AM PDT / 11:30 AM EDT / 4:30 PM BST Digital transformation has reached a tipping point. Everyone now understands…
Digital transformation has reached the tipping point. Everyone now understands that they must transform. But amid all the fervor and hype, it is easy to…
Online employee communities have been an essential enterprise tool since the early days of intranets. For Salesforce customers, Community Cloud offers easy-to-use, templated communities that…
Centralized locations on corporate networks for displaying internal information and access to technical resources have been around for decades, using technologies like Lotus Notes and…
During his three years as CIO of pharmaceutical giant AstraZeneca, David Smoley has been overseeing a massive insourcing effort. When he joined the organization, AstraZeneca…
My last BrainBlog post on Salesforce Lightning provided a broad introduction to this powerful technology and also made some important recommendations for any organization that…
Never satisfied to rest on their unquestionably well-earned laurels, Salesforce continues its relentless drive for innovation with Lighting, its top-to-bottom revamp of its customer experience…
Key Takeaways At their core, content management systems (CMS) empower organizations to create, manage, publish, and secure a wide variety of information, including text, images,…
Forbes asked me to pen a retrospective for my final article of the year. To this end, I reviewed the articles I had written in…
As Salesforce.com continues its inexorable rise, moving from sixth-largest to fourth-largest software company by next year (according to CEO Marc Benioff), customers and competitors alike…
