In the two years since going private, BMC Software has been retooling its enterprise software product line. Today, it’s announcing a wide assortment of new and updated products at its Engage customer event.
The big picture: BMC is doubling down on digital. “BMC is delivering on the promise of its Digital Enterprise Management blueprint,” says BMC CEO Bob Beauchamp. “We’ve spent more than $100 million dollars reengineering ourselves to pass our competitors.”
Among BMC’s new and enhanced product offerings include the new TrueSight Intelligence cloud-based data analysis tools that deliver real-time insights into digital service performance. BMC is also announcing an improved BladeLogic 8.7 Intelligent Compliance security operations and compliance tool.
Today’s announcement also features the MyIT Service Broker digital service app store and HR Case Management human resources process templates, best practices and digital self-service apps for streamlining operations and improving employee productivity.
Rounding out today’s news are the Mainframe MLC Cost Management tool for lowering mainframe monthly licensing charge (MLC) software charges and the Control-M 9 job automation tool that speeds digital service deployment with new application workflow automation features.
The common thread that joins such diverse product announcements is BMC’s Digital Enterprise Management blueprint the company announced last month. “BMC Digital Enterprise Management is a set of IT solutions designed to make digital business fast, seamless, and optimized from mainframe to mobile to cloud and beyond,” according to BMC’s website.
BMC’s timing with its digital story is spot on, since most large enterprises are currently in the midst of digital transformations, as customer preferences and behavior increasingly drive enterprise technology decisions. BMC sees itself as an important facilitator of this transition for its customers, all of whom struggle with existing IT investments.
BMC’s customers agree. “The transformation to digital services is a top priority for every CEO and public sector leader I meet,” Beauchamp says. “If this transformation isn’t effectively managed, companies run the risk of security breaches, operational shutdowns, wasted investments, and significant delays in changing the way they do business in the digital economy.”
Digital and Bimodal IT at Odds
For the large enterprises that are BMC’s core customers, the promise of “fast and seamless” digital business is often at odds with organizations’ requirements for governance and stability. IT market research firm Gartner calls this dichotomy bimodal IT.
Modern approaches to running IT shops and delivering better software, including Agile methodologies and DevOps, run at a different pace than slow, traditional IT, which has forever been responsible for existing systems of record that have been running the business for decades. To address these different speeds, Gartner recommends such enterprises split their technology efforts into two parts, fast and slow.
However, the challenge for enterprises who are undergoing digital transformations – as well as vendors like BMC who are supporting such efforts – is that digital transformation must be end-to-end to be successful.
Gartner, in reality, is misleading large organizations. It’s telling its clients what they want to hear, not what they need to hear. In reality, Gartner’s bimodal IT advice is simply an excuse to keep doing IT poorly.
Read the entire article at http://www.forbes.com/sites/jasonbloomberg/2015/09/08/bmc-software-retooling-for-digital/.
Intellyx advises companies on their digital transformation initiatives and helps vendors communicate their agility stories. As of the time of writing, none of the organizations mentioned in this article are Intellyx customers. The opinions on Gartner expressed in this article are the author’s alone and do not represent the opinions of BMC Software. Image credit: Kevan.
