Achieving customer value with any digital transformation initiative requires an organizational and cultural shift across the enterprise to align people’s efforts with customer priorities.
We see such cultural change in software development shops in particular, as DevOps becomes the standard approach to delivering quality software at the velocity the business requires.
There is a dark underbelly to digital transformation-driven customer value, however: cybersecurity risk. The more technology-centric our organizations become and the faster they go, the greater the chance that a hacker will find that one vulnerability that will suck away all that hard-earned customer value.
The downside of cybersecurity risk certainly garners more headlines than the upside of digital efforts to be sure – and an increasing number of executives are realizing that they must address both together.
The inevitable conclusion: how organizations deal with cybersecurity risk must also transform. They cannot simply keep dealing with such risks as they have in the past.
Intellyx publishes the Agile Digital Transformation Roadmap poster, advises companies on their digital transformation initiatives, and helps vendors communicate their agility stories. As of the time of writing, CA Technologies is an Intellyx customer. None of the other organizations mentioned in this article are Intellyx customers. CA Technologies covered Jason Bloomberg’s expenses at CA World, a standard industry practice. Image credit: Jason Bloomberg.