Luddites destroying an automated loom.

Of all the technologies that drive digital transformation in the enterprise, people often tout artificial intelligence (AI) as perhaps the most disruptive of all.

Luddites destroying an automated loom.

Luddites destroying an automated loom.

As automation becomes increasingly sophisticated, there’s no question that AI is in the process of disrupting people’s day-to-day jobs. As a result, the buzz has largely focused on whether AI will put people out of work vs. whether it will shift work to more productive tasks, as automation takes the grunt work off of everybody’s plate.

While such discussions are clearly important, they miss the larger transformative story. Digital transformation, after all, takes place at the organizational or even the industry level. What story does AI play there?

Understanding AI-Driven Displacements

Automation has driven disruption in the workforce since the Luddite movement against mechanized textile mills in the early nineteenth century. While AI is certainly improving and extending the capabilities of such automation, much of its focus is on individual tasks, rather than roles.

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Intellyx publishes the Agile Digital Transformation Roadmap poster, advises companies on their digital transformation initiatives, and helps vendors communicate their agility stories. As of the time of writing, none of the organizations mentioned in this article are Intellyx customers. Image credit: Public Domain.

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