By Conversy
Early IVR systems were endlessly frustrating for users, since the inputs they recognized were limited to a handful of phrases, and their ability to recognize what users said was often poor. Today, “few 
technologies are more despised than interactive voice response,” says Forbes writer Jason Bloomberg. “Instead of repeatedly pressing zero, we can all now repeat ‘representative’ until we finally get a human on the line. Is this progress?”
Read the entire article at https://www.conversy.com/resources/conversation-bots-strong-marketing-funnel?fbclid=IwAR23f1YWFWIUTgOUqG3Zg1Jo2h9UymIpzTYze_J5g20xfhisZRNROfN4Rqk
SHARE THIS:
