An Intellyx Brain Candy Update
When we last spoke with 3CLogic in May 2018, the unified communications vendor provided its integrated, cloud-based communications platform for ServiceNow, Salesforce, Microsoft Dynamics, and other platforms.
Recently, however, 3CLogic announced more extensive integration with the latest release of ServiceNow, providing a fully omnichannel solution (email, voice, and chat) for ServiceNow’s customer service and human resources products, as well as its well-established IT service management products.
3CLogic is also ServiceNow-certified and available in the ServiceNow store.
Copyright © Intellyx LLC. Intellyx publishes the Cortex newsletter, advises companies on their digital transformation initiatives, and helps vendors communicate their agility stories. As of the time of writing, ServiceNow is an Intellyx customer and Microsoft is a former Intellyx customer. None of the other organizations mentioned in this article are Intellyx customers. To be considered for a Brain Candy article, email us at pr@intellyx.com.
