Get Our Newsletter
Intellyx – The Digital Transformation Experts – Analysts
  • OUR CONTENT
    • Cortex Columns
    • BrainBlog Posts
    • Brain Candy Briefs
    • Brain Dump Articles
    • News Mentions
    • Webinars & Events
    • Whitepapers
    • Thought Leadership Finder
  • Our Services
    • Advisory Offerings
    • Content Marketing Services
    • For Technology Vendors
    • For Business Execs
  • About Us
    • Analyst Team
    • Current Subscribers
    • Media Kit
    • Testimonials
  • CONTACT
    • Request an Inquiry
    • Download the Poster

Tags archive: Omnichannel

Brain Candy

Typewise: AI-Native No-Code Agentic Platform for Building Agentic Customer Service Platforms

April 9, 2026 0

An Intellyx Brain Candy Brief Typewise offers an agentic AI platform that enables its customers to build and operate agentic customer service platforms via no-code,…

Brain Candy

Infobip: Leveraging Agentic AI to Deliver Omnichannel Customer Experience as-a-Service

March 9, 2025 0

An Intellyx Brain Candy Update We last covered Infobip in October 2022. At that time, the company offered a communications platform that brought together SMS,…

Brain Candy

Veritran: Bringing Mature Low-Code to Mobile Banking Globally

March 2, 2024 0

An Intellyx Brain Candy Update When we last covered Veritran in April 2019, the vendor had just begun the process of expanding the market for…

Brain Candy

Infobip: Global Communications Platform Connecting Most Channels and Telcos

October 20, 2022 1

An Intellyx Brain Candy Brief Infobip offers a global cloud-based communications platform that provides simple API access to dozens of communications channels via connectivity to…

re:Infer logo Brain Candy

re:infer: Mining all comms to create ML & automation models 

May 5, 2021 0

An Intellyx Brain Candy Brief Conversation is the essence of business. A financial trading firm or a retail operation is likely parsing millions or billions…

Brain Candy

Vlocity: Industry-Specific Omnichannel Apps on Salesforce

December 5, 2019 0

An Intellyx Brain Candy Brief Vlocity offers a range of customer-facing applications for six vertical industries, all native on the Salesforce platform. Vlocity’s target industries…

Brain Candy

3CLogic: Expanding ServiceNow Integration for Unified Communications

May 11, 2019 0

An Intellyx Brain Candy Update When we last spoke with 3CLogic in May 2018, the unified communications vendor provided its integrated, cloud-based communications platform for…

Cortex Newsletter

Omnichannel 1.0 is Dead. Long live Omnichannel 2.0

April 30, 2018 0

From Toys ‘R’ Us to the Bon-Ton, you don’t have to look very far to see that bricks-and-mortar retail is an industry struggling under the…

BrainBlog

Why Chatbots Will Transform HR and the Employee Experience (for real, this time)

March 22, 2018 2

As they look to increase their investments and accelerate their chatbot deployments, enterprise leaders must also remember to approach them with the only focus that…

Rajeev Rai, Chief Technology Officer and Vice President for Neiman Marcus Forbes Article

Neiman Marcus: Maintaining The Personal Touch In A Digital World

November 21, 2017 0

No industry has experienced the disruption of digital transformation more than retail. Amazon.com has upended virtually every segment of this venerable industry, well beyond the…

Posts pagination

1 2 3 next

AI Agent Conference

Start date: May 4, 2026
End date: May 5, 2026
All-day event
AI Agent Conference 2026 Event

TMForum DTW Ignite

Start date: June 23, 2026
End date: June 25, 2026
All-day event
ignite

RAISE Summit

Start date: July 8, 2026
End date: July 9, 2026
All-day event
raise image

AGNTCon + MCPCon Europe

Start date: September 17, 2026
End date: September 18, 2026
All-day event
AgntCon logo
Subscribe to our Cortex & Brain Candy Newsletters!
Download the Poster
JOIN OUR LINKEDIN GROUP!

Categories

  • Article 155
  • Blog Post Mention 1,375
  • Brain Candy 1,899
  • Brain Dump 11
  • BrainBlog 543
  • CIO Article 53
  • CISO Magazine Article 2
  • Cortex Newsletter 248
  • DailyIcoNews Article 22
  • DZone Article 12
  • Featured 783
  • Forbes Article 292
  • Infographic 12
  • News 574
  • Past Events 36
  • Podcast 72
  • SD Times Article 23
  • SiliconANGLE Article 101
  • TechBeacon Article 9
  • Techstrong Article 1
  • The New Stack Article 32
  • Translation 23
  • Uncategorized 285
  • Video 92
  • Webinars & Events 188
  • White Paper 209

Follow Us:

Contact Us:

  agility@intellyx.com
 +1-617-517-4999

The Fine Print

  • Code of Ethics
  • Terms & Conditions
  • Cookies, Privacy, & Security

Upcoming Events

AI Agent Conference

Start date: May 4, 2026
End date: May 5, 2026
All-day event
AI Agent Conference 2026 Event

TMForum DTW Ignite

Start date: June 23, 2026
End date: June 25, 2026
All-day event
ignite

RAISE Summit

Start date: July 8, 2026
End date: July 9, 2026
All-day event
raise image

AGNTCon + MCPCon Europe

Start date: September 17, 2026
End date: September 18, 2026
All-day event
AgntCon logo

Tag Cloud

2021 Awards Agile AI AIOps Analyst Award Analytics Artificial Intelligence Automation award Awards award winner Big Data Bitcoin Blockchain BPM Cloud cloud native Compuware Crypto Cryptocurrency Cybersecurity DevOps DigitalInnovator Digital Transformation Enterprise Architecture genAI Generative AI Hybrid IT Innovation Integration Intellyx award Internet of Things IoT IT Operations Kubernetes Low-Code Machine Learning Mainframe Modernization No Code observability RPA SD-WAN Security vendor award

Categories

  • Article 650
    • Brain Dump 11
    • CIO Article 53
    • CISO Magazine Article 2
    • DailyIcoNews Article 22
    • DZone Article 12
    • Forbes Article 292
    • SD Times Article 23
    • SiliconANGLE Article 101
    • TechBeacon Article 9
    • Techstrong Article 1
    • The New Stack Article 32
  • Blog Post Mention 1,375
  • Brain Candy 1,899
  • BrainBlog 543
  • Cortex Newsletter 248
  • Featured 783
  • Infographic 12
  • News 574
  • Past Events 36
  • Podcast 72
  • Translation 23
  • Uncategorized 285
  • Video 92
  • Webinars & Events 188
  • White Paper 209
© Intellyx BV. All rights reserved.
Manage Consent
To provide the best experiences, we use technologies like cookies to store and/or access device information. Consenting to these technologies will allow us to process data such as browsing behavior or unique IDs on this site. Not consenting or withdrawing consent, may adversely affect certain features and functions.
Functional Always active
The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.
Preferences
The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
Statistics
The technical storage or access that is used exclusively for statistical purposes. The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
Marketing
The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.
  • Manage options
  • Manage services
  • Manage {vendor_count} vendors
  • Read more about these purposes
View preferences
  • {title}
  • {title}
  • {title}
Subscribe to Our Newsletter!

We will send you a weekly digest of our latest thought leadership and articles on disruptive vendors and technology.

  Thank you for Signing Up

Please correct the marked field(s) below.

1,true,6,Contact Email,2 1,false,1,First Name,2 1,false,1,Last Name,2

Read Our Recent Cortex and BrainCandy Newsletters