New Relic: Capturing the flag of software observability at FutureStack

Lew Cirne - New Relic in SiliconANGLEAnalysis for SiliconANGLE by Jason English – September 2019

What is at the center of a successful software delivery? Is it measured only by the speed and quality of the resulting user experience, or does the real value lie somewhere within the responsiveness of the data that feeds it, from within an increasingly distributed and ephemeral hybrid information technology architecture?

We seem to be in a game of “Capture the Flag” among companies vying to define the future state of application delivery, and the market keeps moving the flag. Ask the first cloud-native application performance monitoring or APM provider, New Relic, where it’s at, and it will pin software’s future success on observability.

“What we call observability is really about getting visibility and collecting telemetry data about technology in four forms: metrics, events, logs, and traces,” said New Relic founder and Chief Executive Lew Cirne (pictured). “Observability requires a platform.”

Now four years into its post-initial public offering journey and grown well beyond the thousand-employee mark, the vendor kicked off its 2019 FutureStack summit series in New York City with a bang, announcing six new capabilities in their New Relic One platform, which was launched earlier this year as a product suite unification strategy.

newrelic-futurestack19

With all the new functional capabilities beyond APM on board, inputs from logs, traces and events, metrics with or without agents, a Kubernetes cluster explorer, AI ops filtering and more than a dozen new “open” functional apps loaded in, the One platform’s once-spartan dashboard is beginning to look pretty robust.

Most impressive demo of all, though? The subsecond response times of the NRDB data engine under the hood, providing that feel of immediacy to every multitenant query or cross-cluster analysis…

Read JE’s entire article on SiliconANGLE here.

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Principal Analyst & CMO, Intellyx. Twitter: @bluefug