RPA is all the rage – but is it really worth its salt?

By Mark Jones

RPA might be a good tool for the arsenal, but it’s perhaps not quite the technology it has been hyped up to be. That said, advances making the software more quickly-customizable and adaptable are constantly being made, particularly in the area of low-code solutions, and use of AI and machine learning.

“Low-code simplifies the work of developers, whether they be building applications or constructing bots,” IT industry analyst, Jason Bloomberg, told TechHQ.

“But even more importantly, low-code empowers developers and business stakeholders to work together more effectively to manage change in the behavior of the software,” Bloomberg said.

“Down the road, I envision AI helping to automate the creation of the bots themselves – essentially automating the automation. We’re not there yet, but the potential is encouraging.”

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