Intellyx BrainBlog for Zoho, by Jason Bloomberg
The word digital has many meanings, but when we say digital modernization, we mean modernization in support of a digital transformation initiative.
In other words, there are many parts of the enterprise IT landscape that you might want to modernize. But which modernization challenges should you undertake in order to support your digital transformation efforts?
The fundamentals
Digital transformation is a multifaceted set of initiatives that seek to break down organizational silos to better align the enterprise with customer needs.
Technology is unquestionably a key driver of digital transformation, but the customer must be at the center of any successful initiative. As we like to say, digital transformation is software-empowered but customer-driven.
The transformation of organizational silos also has a fundamental technology component. As Conway’s Law suggests, the organization of a company’s technology tends to follow the organization of its people, and vice versa.
In other words, any enterprise with a siloed organizational model—different business units, say, or different departments—will end up with siloed technology stacks for each of these different organizational units.
Over time, then, every organizational silo within the organization ends up with its own legacy challenges—and thus, its own modernization opportunities…
Read the whole post on Zoho.com here: https://www.zoho.com/creator/decode/digital-modernization-what-why-and-how-to-do-it
