An Intellyx Brain Candy Brief
Kore.ai offers conversational AI that leverages natural language processing (NLP). The company’s NLP technology includes semantic and knowledge graph engines that empower chatbots and interactive voice response (IVR) systems with the ability to answer questions, provide information, and complete transactions as per end-user requests.
Kore.ai customers can leverage its no-code tools to build conversational AI applications on the Kore.ai platform. The company also offers several prebuilt applications, both for horizontal applications (like ITSM) as well as for several vertical industries, including banking, healthcare, retail, and others.
One of Kore.ai’s most differentiated capabilities is its ability to maintain the context of conversations over time, as well as across channels, both for its pre-built applications as well as applications that customers build on the platform.
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