Article for SiliconANGLE by Jason Bloomberg
When I covered the Telemanagement Forum’s DTW24-Ignite conference last year, the story was about digital disruption.
Such disruption was still an important theme at this week’s TM Forum DTW Ignite conference in Copenhagen – but the epicenter of the disruption buzz this year was agentic artificial intelligence.
Because of its leadership with open application programming interface standards, data formats and architectures, TM Forum attracts vendors that offer technologies to help telco operators transform themselves. AI is a natural fit for such technology offerings.
However, AI agents – autonomous AI-driven applications that can learn over time – are still new on the market, consisting more of hype than reality. After all, it’s not clear just how autonomous people want agents to be or how well they should learn on their own.
Despite such growing pains, agentic AI was the topic of the minute at DTW Ignite – and some vendors’ agents offered more than handwaving. Here are my top picks:
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