A month ago, my article Seven Lies Bitcoin Fans Tell Themselves (And Anyone Else Who Will Listen) clearly struck a nerve, as almost half a…
An Intellyx Brain Candy Brief Magic Software is a well-established on-premises integration vendor. It has particular expertise in manufacturing, in particular with Oracle’s aging JD…
As enterprises undergo digital transformation, the nature and purpose of their call centers transform as well. For a pre-digital enterprise, call centers are simply cost…
Continuing a tradition from last year’s retrospective, my New Year’s contribution reviews my top articles from the year before, with a look at why these…
Speculative bubble or no, perhaps the greatest challenge facing Bitcoin, cryptocurrencies in general, and the broader world of blockchain is the fact that all of…
Few technologies are more despised than interactive voice response (IVR). It doesn’t help that big companies have largely replaced the dreaded ‘press one for sales’…
In this episode Cory talks to Jason Bloomberg of the Intellyx group. Jason recently wrote an article about Bitcoin called Seven Lies Bitcoin Fans Tell…
Тот же автор (Jason Bloomberg) утверждает, что за годы, прошедшие с момента основания Джоном Захманом нового направления «архитектура предприятия» (ЕА) в статье 1987 года в…
An Intellyx Brain Candy Brief Business processes that include interactions with ERP and other packaged applications typically involve various end-user touchpoints and interactions with other…
An Intellyx Brain Candy Brief I hadn’t spoken to Pegasystems for over a decade, so I was surprised to learn how far the company has…
