What do text processing for call centers, predictive maintenance for field service technicians, and cybersecurity analytics all have in common? The answer: they are all…
Intellyx Whitepaper for Soha (now Akamai) by Jason Bloomberg. Enterprises in the midst of difficult digital transformations risk security becoming an afterthought. An especially dangerous…
Customer experience (CX) is a hot topic in digital circles as well as more traditional marketing conversations today. In spite of such focus, however, most…
In the fifteen years since seventeen software developers met at a Utah resort and hammered out the Manifesto for Agile Software Development, Agile methodologies for…
Ever since the first vacuum tube burned out in the first commercial digital computer, calls for IT modernization have targeted older, legacy systems. Over the…
A drunk was leaning up against a lamppost on an urban street corner, doing his best to snap his fingers. “Why are you snapping your…
There’s no question that my July 2014 Forbes article Is Enterprise Architecture Completely Broken? struck a nerve, especially among enterprise architects. While my answer was…
Disruption is ubiquitous in today’s tumultuous business environment. Sources of disruption surround us, from ever-accelerating technology innovations to industry-shattering, revolutionary business models. Change is constant,…
For retailers and consumer brands in general, Black Friday is not only ground zero for annual profitability, it’s also their digital performance baptism of fire…
The log file analysis marketplace is red hot – but perhaps not for the reasons you might think. A battle between established player Splunk Inc.…
