An Intellyx Brain Candy Update When we last covered Langcode in March 2025, the company offered a generative AI-based conversational experience platform focusing on customer…
An Intellyx Brain Candy Update Sophy builds solutions for next-generation customer experience that leverage its agentic AI platform. Sophy’s particular strength is its support for…
Video Interview for Zoho by Jason English At ZohoDay 2026 with Tejas Gadhia, head evangelist for AI and Developer Platforms at Zoho. Intellyx analyst Jason…
In which we look at current generative AI trends and discussions, and try to figure out what’s going on. The Year of the Agent 2025…
SiliconANGLE article by Jason English Joining colleagues of all specialties at my fifth ZohoDay analyst event over the years, I knew what to expect: Direct…
An Intellyx Brain Blog Post for Boomi by Eric Newcomer The release of ChatGPT on November 20, 2022 launched the generative AI revolution and with…
BrainBlog for Teleport by Jason Bloomberg In my last article for Teleport, I discussed the problem of fragmented identities – how the scattershot assignment of…
An Intellyx Brain Candy Update When we last covered WitnessAI in November 2024, the AI governance market was just ramping up as enterprises struggled to…
An Intellyx Brain Candy Brief With its Agentforce IT Service offering, Salesforce is reinventing the IT service management (ITSM) category by leveraging AI agents to…
White Paper for BMC Helix by Jason Bloomberg Automation has always been at the heart of every communications service provider’s operational strategy. Given the increasingly…
