Is this ITIL’s last gasp?

November 15, 2017 1

For any service management framework or approach to remain relevant, their core focus must be to help shift and reorient organizations away from systems-centric or…

What ITIL didn’t say

November 16, 2015 0

By Charles Betz I find myself lately quoted in Forbes by the esteemed Jason Bloomberg, covering this year’s ITIL debates. There have been some fireworks, no…