An Intellyx Whitepaper for BMC, by Jason English ServiceOps is a movement that aligns people, processes and technology around the shared objectives of service management…
An Intellyx Brain Candy Brief Jeli offers a human-centered incident analysis solution that surfaces the dysfunctional behaviors and weak collaboration patterns that are all-too-commonly found…
An Intellyx BrainCandy Brief The last time we covered Nobl9 in 2020, they were just getting started on their mission of promoting positive, improvement-oriented SLOs…
All aboard! If you have any professional stake in the digital experience of your customers, partners or employees, you are already ticketed as a passenger…
Customer expectations of better service from our applications have never been higher. In traditional technology vendor agreements, customer expectations were outlined as SLAs (service level…
An Intellyx BrainBlog for Nobl9, by Jason English “We must stand firm between two kinds of madness: the belief that we can do anything; and…
An Intellyx Brain Candy Brief Many IT analytics tools focus on operations, while others focus on software development. Numerify joins these two areas into a…
