An Intellyx Brain Candy Brief
The first generation of IT operations management(ITOM) tools required careful configuration, let the alerts they sent out either missed important events, or worse, led to ‘alert storms’ that overwhelmed operators.
As a broad category, the next generation of ITOM technology leverages machine learning to identify patterns in the noise – but still depends upon the proper configuration of the monitoring agents.
The drawback of these approaches is that those initial configurations might not take into account the ‘unknown unknowns,’ data the ops team doesn’t know to look for. With the rise of Kubernetes and cloud-native computing in general, this unknown unknowns problem is rapidly becoming a serious issue.
Blue Matador takes on the limitations of next-generation ITOM with agents that essentially configure themselves, what the company calls “alert automation.” Blue Matador is able to generate timely alerts, recognize if the underlying cause of an alert is serious enough to require operator attention taking into account historical behavior, and then sort the resulting alerts based upon severity.
Blue Matador works with AWS, Windows, Linux, and Kubernetes in particular, but it’s the visibility into unexpected issues with Kubernetes that is Blue Matador’s most important differentiator.
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