An Intellyx Brain Candy Brief
In the IT context, incident response generally involves a technical fix for a technical problem. For enterprises and web-scale companies, however, the most severe incidents – SEV 1 in the lingo – may involve a complex response from many teams and individuals beyond the technical team.
Kintaba addresses these broad, organizational responses to SEV 1 incidents via an automation platform that focuses more on collaboration among diverse personnel rather than simply the technical response team.
Such extended teams may include, for example, legal and executive management, depending on the nature of the incident. In any case, Kintaba automates incident response processes while helping the organization implement incident best practices.
Kintaba also offers a postmortem editor and review scheduling system to help organizations continually improve their incident response.
Copyright © Intellyx LLC. Intellyx publishes the Cloud-Native Computing poster, advises companies on their digital transformation initiatives, and helps vendors communicate their agility stories. As of the time of writing, none of the organizations mentioned in this article are Intellyx customers. To be considered for a Brain Candy article, email us at pr@intellyx.com.
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