An Intellyx Brain Candy Brief
Moveworks leverages conversational AI to facilitate employee interactions with diverse business systems, integrating seamlessly with service management and collaboration tools to make it easy for people to find and use the services and information they require.
Moveworks’ capabilities go well beyond other AI-driven chatbot products on the market by resolving user queries into solutions to problems, whether they be IT or HR requests or requests for information in either structured or unstructured formats from any available application or cloud service.
The platform leverages OpenAI’s ChatGPT when appropriate but avoids its veracity issues via the use of many diverse large language models, many of which Moveworks built itself.
Moveworks helps employees find the services and information they need even in complex organizations with large numbers of corporate applications, services, and data sources. In addition, Moveworks supports over 100 human languages.
Copyright © Intellyx LLC. Intellyx is an industry analysis and advisory firm focused on enterprise digital transformation. Covering every angle of enterprise IT from mainframes to artificial intelligence, our broad focus across technologies allows business executives and IT professionals to connect the dots among disruptive trends. As of the time of writing, none of the organizations mentioned in this article is an Intellyx customer. No AI was used to produce this article. To be considered for a Brain Candy article, email us at pr@intellyx.com.
