The truth is that the modern IT organization needs elements from both DevOps and ITIL in order to effectively operate in a world that balances…
When John Donahoe, ServiceNow’s new CEO, delivered his opening keynote at Knowledge17, he announced the Intelligent Automation Engine — the company’s new machine learning layer…
An Intellyx Brain Candy Brief The idea of using chatbots — or bots, more broadly — is not a new idea. Enterprise organizations have been…
An Intellyx Brain Candy Brief As I wrote about recently in NetworkWorld, SAP has set forth an ambitious agenda to become the digital transformation platform…
At its annual customer conference, SAP set forth an ambitious vision for the future, but is their partner ecosystem ready for the journey? At its…
At Intellyx, we spend a lot of time talking to technology vendors. In our conversations, we explore emerging new technologies that are either disrupting the…
ServiceNow’s new CEO, John Donahoe, provided a master class in how tech company CEOs should be talking about real-world digital transformation It seems that every…
It is a time of disruption. New organizations using new technologies are arising daily to threaten long-standing industries. But old or new, every organization is…
An Intellyx Brain Candy Brief Providing effective field services is getting harder for enterprise organizations in an increasingly complex world. Organizations must now deal with…
An Intellyx Brain Candy Brief Across the spectrum of IT operations, planning and security, accurate information about what exists within an enterprise’s operating environment is…
