An Intellyx Brain Candy Brief While Sierra Wireless has long held itself to be a pure play Internet-of-Things (IoT) vendor delivering what it calls a…
An Intellyx Brain Candy Brief With all the talk about digital this and digital that, it’s easy to forget that most interactions and transaction still…
An Intellyx Brain Candy Brief While the ideas of customer portals and employee intranets have been around for some time, the concept has more recently…
Data is not as objective as you might think, particularly in the hands of those inexperienced in analyzing, manipulating, and leveraging it effectively. The growing…
The line between a digital experience that wows your customers, creates loyalty, and delivers increased revenue and margins, and one that sends them running for…
In a world in which speed drives both value and competitiveness, IT organizations must spend as few resources as possible on those things that do…
In a world in which the customer experience is the chief driver of business value and competitive differentiation, we need to look at the process…
When it comes to big data, analytics and AI, the value does not come from collecting the data, or even from deriving some insight from…
In today’s fast-paced, agile-focused, and DevOps-powered IT environment, the traditional approaches to incident management no longer mark a clear path for IT operations. This world…
An Intellyx Brain Candy Brief In today’s data-driven world, the new mantra is that truth and value lie in an organization’s data. To find that…