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Tags archive: ITSM

SiliconANGLE Article

Enterprise tech gets more consumer-friendly, speeding the transformation of work

May 14, 2019 0

How is digital transformation changing the world of work? The answer will surprise you. True, technology now touches most of what people do in most…

Brain Candy

Ayehu: Automated issue resolution with an any-to-any platform AI agent

May 13, 2019 0

An Intellyx Brain Candy Brief Ayehu is building an expert IT service desk brain in the cloud, drawing on opt-in data from millions of events,…

Evolven logo Intellyx BC Brain Candy

Evolven: Managing change in complex enterprise environments

May 12, 2019 1

An Intellyx Brain Candy Brief Evolven offers a solution for remediating change in enterprise environments that an ITOM or ITSM team lead would need to…

Brain Candy

Symphony SummitAI: A Conversational AI Platform to Streamline IT Management

March 12, 2019 0

An Intellyx Brain Candy Brief For much of its existence, IT has been like the proverbial cobbler’s children delivering cutting edge technology to the organization…

White Paper

Beyond IT Alerting: Why You Need to Change how you Evaluate Solutions

February 23, 2019 0

By Charles Araujo With the complex, interwoven technology stacks that power the modern enterprise, there is almost no problem that a single team can resolve…

Brain Candy

Cherwell: A Low-Code Platform to Transform Enterprise Service Management

January 5, 2019 0

An Intellyx Brain Candy Brief In the digital era, customers and employees now expect an integrated and seamless, consumer-like digital experience — regardless of industry…

ASG President and CEO Charles Sansbury Forbes Article

ASG Technologies: Enterprise Software Phoenix

October 5, 2018 0

Amidst the software industry’s crazy unicorn valuations and hot buzzword-compliant startups, one software business model remains tried and true: buy the rights to a mature…

Michael D’Ippolito, VP of Run Services in the Infrastructure and Operations group at Nationwide. Forbes Article

The Secret To Nationwide’s Digital Transformation

June 13, 2018 0

Nationwide is one of the largest insurance and financial services companies in the world. With its history dating back to 1926 as the Farm Bureau…

News

Skills and Capabilities Required of a 2020 ITSM Professional

May 18, 2018 0

“By 2020, most enterprise organizations will be well on their way to adopting a hybrid IT management approach in which workloads seamlessly traverse an integrated…

Brain Candy

Loom Systems: AI-Driven Predictive Ticketing

May 6, 2018 0

An Intellyx Brain Candy Update Since we last wrote a Brain Candy on Loom Systems in September 2017, the vendor has fine-tuned its offering to…

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