August 23 11:00 PDT / 2:00 EDT / 19:00 BST Don’t let alert fatigue have a negative impact on your network operations performance. Learn about…
I recently wrote an article for Forbes on Best Western Hotels and Resorts’ digital transformation efforts. For this article I interviewed its Chief Digital Officer…
Maybe you believe that IT can coexist in two separate but complementary modes as both stable and agile. Or maybe you’re convinced that those two…
You receive an email that appears to be from your bank. It states that there’s a problem with your account, and that you should log…
It is a common misconception that digital transformation is only skin deep – a change in the way an enterprise interacts with customers, perhaps, but…
A few weeks ago I provided a tour of our new Agile Digital Transformation Roadmap (which is available for free download – be sure to…
The old and new worlds of information technology collided at the SHARE mainframe conference in Atlanta this week. Founded in 1955, SHARE bills itself as…
Never satisfied to rest on their unquestionably well-earned laurels, Salesforce continues its relentless drive for innovation with Lighting, its top-to-bottom revamp of its customer experience…
Today, Riverbed Technology announced that it is acquiring privately-held Aternity. Aternity provides end-user experience (EUE) solutions as part of a broader application performance monitoring (APM)…
THURSDAY, AUGUST 25th: 2:00PM EASTERN (11:00AM PACIFIC) Time is money! In today’s hyper-digital world, digital performance means business performance. If your customer’s digital experience is…